Terms and Conditions

IKAG HVAC Services
 Website: https://lagrangeacrepair.com
 Phone: (706) 405-2083

Effective Date: June 20, 2026
Last Updated: June 17, 2026

  1. Agreement to These Terms

These Terms and Conditions (“Terms”) govern your use of the website at https://lagrangeacrepair.com (the “Site”) and the heating, ventilation, air conditioning, and refrigeration services provided by IKAG HVAC Services, operated by IKAG Services Corp (“IKAG,” “we,” “us,” or “our”).

By visiting the Site, requesting a quote, scheduling service, or accepting work from us, you agree to these Terms. If you do not agree, please do not use the Site or our services.

  1. About Us

IKAG HVAC Services provides residential and commercial AC repair, HVAC installation, refrigeration repair, and related services in LaGrange, Hogansville, West Point, and surrounding areas in Georgia. Our published business hours are every day, 7:00 a.m. to 7:00 p.m.

  1. Definitions
  • “Customer,” “you,” or “your” means the person or business requesting or receiving our services.
  • “Services” means any HVAC, AC, refrigeration, installation, repair, maintenance, inspection, or related work we perform.
  • “Quote” or “Estimate” means our good-faith projection of the cost of Services before work begins.
  • “Equipment” means HVAC units, refrigeration units, parts, materials, and related components we supply or service.
  1. Services

We provide services including, but not limited to, air conditioning repair and maintenance, HVAC installation and replacement, emergency AC repair, heating system repair, thermostat installation, ductwork repair and sealing, indoor air quality testing, mini-split installation, commercial HVAC, and commercial refrigeration repair and installation.

The specific scope of any job is defined in the quote, work order, or invoice for that job. If you ask us to perform work beyond that scope, additional charges may apply and we will communicate them to you.

  1. Quotes, Estimates, and Pricing

We offer free quotes. Quotes and estimates are based on the information available at the time and on a visual or stated assessment of your system. Final pricing may change if:

  • The actual condition of your equipment differs from what was initially described or observed.
  • Hidden issues, additional damage, or code requirements are discovered once work begins.
  • You request changes to the scope of work.

Whenever a material change in price is needed, we will inform you before proceeding. A quote is valid for 30 days unless we state otherwise in writing.

  1. Scheduling, Access, and Service Calls

To perform Services, you agree to provide safe, reasonable, and timely access to the property and equipment. You are responsible for:

  • Ensuring an adult authorized to approve work is available when needed.
  • Securing pets and clearing access to the work area.
  • Disclosing known hazards (for example, electrical issues, structural concerns, or pests) before work begins.

If our technician cannot access the property or safely complete the work at the scheduled time, a trip or service-call fee may apply.

  1. Cancellations and Rescheduling

If you need to cancel or reschedule, please notify us at least 24 hours in advance. Cancellations made with less notice, or missed appointments. Maintenance-plan terms may differ and are governed by the plan agreement.

  1. Payment Terms

Unless otherwise agreed in writing, payment is due upon completion of the work. We accept all forms of payment that is available.

For larger installations, a deposit may be required before work begins, with the balance due 100% on completion.

Past-due balances may accrue interest at 5% and may be referred for collection. You agree to be responsible for reasonable costs of collection, including attorney’s fees, to the extent permitted by Georgia law.

  1. Warranties

We stand behind our work. Subject to the conditions below, IKAG offers:

  • Labor warranty: Full labor warranties on installation and repair work for a period of 12 months from the date of service.
  • Manufacturer parts warranty: Manufacturer warranties apply to select equipment and parts. These are provided by the manufacturer, and their terms, duration, and registration requirements govern.
  • Satisfaction guarantee: We provide a 100% satisfaction guarantee on every job. If you are not satisfied, contact us and we will work in good faith to make it right.

Warranty conditions and exclusions. Warranties do not cover:

  • Damage caused by misuse, neglect, accident, lack of recommended maintenance, power surges, flooding, pests, or acts of nature.
  • Work, repairs, or alterations performed by anyone other than IKAG or an IKAG-authorized provider.
  • Equipment or parts supplied by you or by a third party.
  • Normal wear items such as filters, unless otherwise stated.
  • Pre-existing conditions in systems, ductwork, or structures not installed by us.

To make a warranty claim, contact us at (706) 405-2083 or rett@ikagservices.net within the warranty period and allow us reasonable access to inspect and address the issue.

  1. Customer Responsibilities

You agree to:

  • Provide accurate information about your equipment, property, and the issue.
  • Maintain your equipment as recommended, including replacing filters and scheduling routine maintenance.
  • Promptly report any problems with completed work so we can address them under warranty.
  • Obtain any necessary approvals from a landlord, HOA, or property owner before authorizing work you do not own.
  1. Permits, Codes, and Inspections

Certain installations and replacements may require permits or inspections. Unless we agree otherwise in writing, we will advise you when a permit is needed and how permitting will be handled. All work is intended to comply with applicable local and Georgia building codes in effect at the time of service.

  1. Communications and Text Messaging Consent

When you give us your phone number, by submitting a form, requesting a quote, or scheduling service, you agree that IKAG may contact you by phone call and text (SMS) about your request, appointments, service updates, and account matters.

  • Message and data rates may apply.
  • Message frequency varies based on your interaction with us.
  • You can opt out of text messages at any time by replying STOP. Reply HELP for help.
  • Opting out of texts does not affect our ability to contact you by other means about active service.

See our Privacy Policy for how we handle your contact information. We do not sell your information, and we do not share mobile opt-in consent with third parties for their marketing.

  1. Intellectual Property

All content on the Site, including text, graphics, logos, images, and the “I Know A Guy” brand and “IKAG” name, is owned by or licensed to IKAG and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from Site content without our prior written permission.

  1. Website Use and Acceptable Conduct

You agree not to use the Site to:

  • Violate any law or regulation.
  • Attempt to gain unauthorized access to our systems or data.
  • Introduce malware, scrape content at scale, or interfere with the Site’s operation.
  • Submit false, misleading, or fraudulent information through our forms.
  1. Third-Party Links and Services

The Site may contain links to third-party websites and services, such as social media platforms, mapping services, and review sites. We provide these for convenience and do not control or endorse their content or practices. Your use of third-party sites is governed by their terms and policies, not ours.

  1. Disclaimers

The Site and its content are provided “as is” and “as available.” While we work to keep information accurate and current, we make no warranty that the Site will be error-free, uninterrupted, or that the information on it is complete or up to date.

Any general guidance on the Site, including blog posts and FAQs, is for informational purposes only and is not a substitute for a professional, on-site assessment of your specific system.

  1. Limitation of Liability

To the fullest extent permitted by Georgia law, IKAG and its owners, employees, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or business interruption, arising out of or related to the Site or our Services.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to the Services will not exceed the amount you paid to IKAG for the specific Service giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

  1. Indemnification

You agree to indemnify and hold harmless IKAG and its owners, employees, and agents from any claims, damages, losses, or expenses, including reasonable attorney’s fees, arising from your breach of these Terms, your misuse of the Site, or your violation of any law or third-party right.

  1. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. Any dispute that is not resolved informally will be brought exclusively in the state or federal courts located in or serving Troup County, Georgia, and you consent to that jurisdiction and venue.

  1. Dispute Resolution

Before filing any claim, you agree to first contact us at (706) 405-2083 or rett@ikagservices.net so we can try to resolve the matter in good faith.

  1. Changes to These Terms

We may update these Terms from time to time. The “Last Updated” date at the top shows when they were last revised. Changes take effect when posted. Your continued use of the Site or Services after changes are posted means you accept the revised Terms.

  1. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

  1. Contact Us

Questions about these Terms? Reach us at:

IKAG HVAC Services
 Phone: (706) 405-2083
 Email: rett@ikagservices.net
 Mailing Address: 2561 Hammett Rd, Hogansville, GA 30230
 Website: https://lagrangeacrepair.com
 Hours: Every day, 7:00 a.m. to 7:00 p.m.

 

QUESTIONS? CALL US!