Privacy Policy

IKAG HVAC Services
Website: https://lagrangeacrepair.com
Phone: (706) 405-2083

Effective Date: June 20, 2026
Last Updated: June 17, 2026

  1. Introduction

IKAG HVAC Services, operated by IKAG Services Corp (“IKAG,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains what information we collect through our website at https://lagrangeacrepair.com (the “Site”) and through our services, how we use it, who we share it with, and the choices you have.

By using the Site or contacting us, you agree to this Privacy Policy.

  1. Information We Collect

Information you give us directly. When you fill out a form, request a quote, schedule service, or contact us, we may collect:

  • Your name
  • Phone number
  • Email address
  • The details of your request or question
  • Service address and property information you choose to share

Information collected automatically. When you visit the Site, we and our service providers may automatically collect:

  • IP address and general location
  • Browser type and device information
  • Pages viewed, links clicked, and time spent on the Site
  • Referring website
  • Cookie and similar tracking data

Information from third parties. If you interact with us through social media (such as Facebook, Instagram, or YouTube) or a review or mapping platform (such as Google), we may receive information you have made available on those platforms.

We do not knowingly collect sensitive personal information, and we ask that you not submit it through our forms.

  1. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide quotes
  • Schedule, perform, and follow up on services
  • Communicate with you about appointments, service updates, and your account
  • Send service-related text messages and calls (see Section 5)
  • Process payments and maintain records
  • Improve the Site, our services, and customer experience
  • Send updates or offers, where you have not opted out
  • Comply with legal obligations and enforce our Terms
  1. How We Share Your Information

We do not sell your personal information. We may share it only as follows:

  • Service providers. With trusted vendors who help us operate, such as website hosting, form processing, analytics, payment processing, scheduling, and SMS or call services. They may use your information only to perform services for us.
  • Legal and safety. When required by law, subpoena, or legal process, or to protect the rights, safety, or property of IKAG, our customers, or others.
  • Business transfers. In connection with a merger, sale, or transfer of our business assets, subject to this Policy.
  • With your consent. When you ask us to or otherwise direct us to share it.

Text messaging consent is never shared. We do not share your mobile opt-in or text-messaging consent with third parties for their own marketing purposes.

  1. Text Messaging (SMS) and Calls

When you provide your phone number, you agree that we may contact you by call and text about your request, appointments, and service.

  • Message and data rates may apply.
  • Message frequency varies based on your interaction with us.
  • Reply STOP to opt out of texts at any time. Reply HELP for help.
  • Opting out of marketing texts does not stop transactional messages tied to active service you have requested.
  1. Cookies and Tracking Technologies

The Site uses cookies and similar technologies to function properly, remember preferences, and understand how visitors use the Site. We may use analytics tools, such as [INSERT, e.g. Google Analytics], to measure traffic and improve performance.

You can control cookies through your browser settings. Disabling some cookies may affect how parts of the Site work.

  1. Third-Party Services and Links

The Site is built on WordPress and may use plugins and embedded services, including a contact-form tool, embedded Google Maps, and links to social media. These third parties have their own privacy policies, which govern the information they collect. We are not responsible for the privacy practices of websites or services we do not control.

  1. Data Retention

We keep your information only as long as needed for the purposes described in this Policy, including to provide services, maintain records, resolve disputes, and meet legal, tax, and accounting requirements. When information is no longer needed, we take reasonable steps to delete or de-identify it.

  1. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

  1. Your Choices and Rights

You may:

  • Access or update the personal information you have given us by contacting us.
  • Opt out of marketing emails by using the unsubscribe link, or marketing texts by replying STOP.
  • Request deletion of your personal information, subject to records we are required to keep.

Depending on where you live, you may have additional rights under applicable privacy laws, such as the right to know what we collect, the right to correct or delete information, and the right not to be discriminated against for exercising those rights. To make a request, contact us using the details in Section 14. We will respond as required by applicable law and may need to verify your identity first.

  1. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no industry-standard response to these signals, the Site does not currently respond to them differently. We will update this section if that changes.

  1. Children’s Privacy

The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take steps to delete it.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top shows when it was last revised. Changes take effect when posted. We encourage you to review this page periodically.

  1. Contact Us

Questions about this Privacy Policy or your information? Reach us at:

IKAG HVAC Services
Phone: (706) 405-2083
Email: rett@ikagservices.net
Mailing Address: 2561 Hammett Rd, Hogansville, GA 30230
Website: https://lagrangeacrepair.com
Hours: Every day, 7:00 a.m. to 7:00 p.m.

 

QUESTIONS? CALL US!